Support & Maintenance
We keep your software fast, secure and reliable after launch — bug fixes, updates, security patches, performance tuning and small enhancements — with responsive, senior support under clear SLAs.
Software needs care after launch. Our support and maintenance services keep your application fast, secure and reliable — fixing bugs, applying updates and security patches, tuning performance and shipping small enhancements — so it keeps working and improving instead of slowly decaying.
You get a senior, responsive team under clear SLAs: defects and incidents resolved with dependable turnaround, dependencies and frameworks kept current, vulnerabilities patched proactively, and uptime monitored around the clock. No ticket black holes, no junior hand-offs.
Whether we built your software or inherited it, we start by understanding and documenting it, then keep it healthy — and evolve it with the small improvements that keep users happy and the business moving.
Who is support & maintenance for?
From first-time founders to enterprise teams, here's how different businesses use support & maintenance — and the problems it solves.
Keep it running well
Ongoing fixes, updates and monitoring so your product stays reliable.
Stabilise & document
We learn, document and harden an existing system, then maintain it.
Senior help on tap
Add dependable maintenance capacity without a full-time hire.
Stay patched & safe
Proactive security patching and dependency updates.
Solutions we deliver
Real, working software for real business problems — these are the kinds of projects we ship most often.
Bug & incident fixes
Reliable turnaround on defects and production issues.
Dependency & framework updates
Keep libraries and platforms current and supported.
Security patching
Proactive vulnerability fixes and hardening.
Performance tuning
Optimise speed, queries and stability under load.
Small enhancements
Iterative improvements and feature tweaks.
Uptime monitoring
Around-the-clock monitoring and alerting.
Code documentation
Document and map an inherited or undocumented codebase.
Database maintenance
Index tuning, migrations and data-integrity checks.
Need support & maintenance built around your exact process?
Tell us what you need — a senior engineer replies within 24 hours.
What does support & maintenance cost?
Support and maintenance is usually a monthly retainer scaled to your application's size, complexity and SLA — predictable, with flexibility for ad-hoc work.
Application size & complexity
Larger, more complex systems need more upkeep.
SLA & response times
Business-hours vs 24/7 and how fast you need fixes.
Tech & security needs
Stack, integrations and security/compliance scope.
Enhancement volume
How much ongoing improvement you want alongside fixes.
Get a tailored support & maintenance quote — within 24 hours
Tell us about your application and the cover you need, and we'll propose a clear monthly plan.
- Free & no obligation
- Clear, written estimate
- Start small, prove value first
Our support & maintenance services
Bug fixes & issue resolution
Fast, reliable turnaround on defects and incidents.
Updates & upgrades
Framework, dependency and platform updates kept current.
Security patching
Proactive patching and vulnerability fixes.
Performance optimisation
Tuning for speed, stability and scale.
Enhancements
Small features and improvements as your needs evolve.
Monitoring & SLAs
Uptime monitoring and agreed response times.
Documentation & knowledge transfer
Document the system so it's never a black box.
Backups & recovery
Reliable backups and tested recovery for your application data.
Every engagement includes
Senior, dedicated engineers
Experienced talent working directly on your product — no juniors hidden behind a sales team.
Weekly demos & updates
Regular progress, transparent timelines and clear communication in your time zone.
Clean, documented code
Maintainable, well-tested code with documentation your team can build on.
Full source code & IP
NDA on request and complete IP assignment — the code is always yours.
Security & QA built in
Secure coding and quality assurance integrated throughout, not bolted on at the end.
Post-launch support
Maintenance, optimization and support to keep your product fast and secure.
Fixed, transparent pricing
A clear written estimate up front and no surprise invoices — you always know what you're paying for.
A dedicated point of contact
One senior contact who knows your project end to end — no being passed around a support queue.
From idea to launch, transparently
Connect
A free, no-obligation chat about your goals, challenges and what you want to build.
Discovery & analysis
We dig into your requirements, users and constraints to shape the right solution and architecture.
Proposal & estimate
A clear proposal — scope, timeline, team, tech stack and transparent pricing.
Onboarding & kickoff
We sign an NDA, set up access and tools, and align on milestones to start fast.
Architecture & build
Scalable, secure architecture, then agile sprints with CI/CD, code reviews and automated tests.
Beta & QA
We test in a staging environment — QA, security, performance and your feedback — then refine.
Launch & scale
We deploy to production with DevOps, then monitor, support and scale the application as you grow.
Technologies we build support & maintenance with
A modern, battle-tested stack chosen to fit your product — click any technology to learn more.
Looking for a support & maintenance company you can trust?
Work directly with senior engineers, in your time zone — no hand-offs.
Hire dedicated developers
Prefer to scale your own team for your support & maintenance project? Add pre-vetted, senior engineers in days — dedicated or staff-augmented, in your time zone.
Hire DevOps Engineers
Hire DevOps engineers to automate build, test and deployment and run reliable cloud infrastructure on Azure and AWS with CI/CD, Docker and Kubernetes.
Learn moreHire Mobile App Developers
Hire mobile app developers for iOS and Android — native (Swift, Kotlin) and cross-platform (Flutter, React Native). From MVP to scale.
Learn moreHire AI Developers
Hire AI and machine-learning developers for generative AI, chatbots, ML models and AI integrations — production-grade, secure AI built into your products.
Learn moreHire Full-Stack Developers
Hire full-stack developers who own features end to end — front-end, back-end, APIs and databases. Senior generalists across the modern stack.
Learn moreHire Guidewire Developers & Consultants
Hire a senior Guidewire developer or consultant for Property & Casualty (P&C) insurance — 20+ years across PolicyCenter, ClaimCenter & BillingCenter, personal & commercial lines. Gosu, configuration, integrations & upgrades, in your time zone.
Learn moreWays to work with us
Dedicated team
A managed team focused only on your support & maintenance project, scaled to your roadmap.
Build my teamStaff augmentation
Add senior engineers to your existing team in days — you stay in control.
Add talentNot sure which engagement model fits?
A quick call will tell you — no obligation, no hard sell.
Big-agency skill. Small-team attention.
You work directly with senior engineers — faster replies, founder-level care, and better value than the 1,000-person shops.
- Senior-led engineering — no juniors
- Time-zone overlap with the US, UK, Australia & UAE
- NDA, IP protection & transparent communication
- Working prototype in 2–7 days
Selected client work
Real, live client projects — explore the challenge, the build and the results behind each one.
Infrastructure & EPC · IndiaModernising IT, Cloud Email & Security for a Multi-Site EPC Enterprise
Beyond their website, we became VRSIPL's IT partner — modernising and securing the IT backbone of a 2,500-person infrastructure enterprise spread across 4 offices and 25+ active construction sites. We migrated 500+ GB of email and data from Google Workspace to Microsoft 365 with zero downtime, hardened identity with MFA, added endpoint protection and backups, redesigned and secured the office networks with firewalls and VPN, and rolled out biometric / FaceID access control and attendance — all monitored and maintained 24/7.
Engineering & DevOps for a Legacy Media & Publishing Platform
A confidential B2B engagement — 1K+ hours of engineering and DevOps on a live, multi-channel media & publishing platform. We ended frequent platform-wide outages (now 100% uptime) by stabilising the application code and optimising MySQL queries, and finally fixed critical legacy bugs (Drupal & Zend) the client had been stuck on for two years. Delivered Dec 2025 – Mar 2026.
Guidewire Maintenance & Development for a US Insurance Carrier
A confidential, ongoing engagement for a US Property & Casualty (P&C) insurance carrier: maintenance and development across the Guidewire suite — PolicyCenter, ClaimCenter and BillingCenter — covering personal and commercial lines, with configuration, Gosu development, integrations, enhancements and day-to-day support.
Ready to build support & maintenance that fits your business?
Start with a free discovery call and a working prototype in days.
What our clients say
Real words from real clients — tap a quote to read the full case study.
“Acqurio Tech became our complete digital team — logo, website, SEO, content and social, all handled in one place. Within months we were ranking on the first page of Google and getting genuinely qualified leads, not just traffic. They're responsive, senior, and they actually move the needle.”
“Acqurio Tech rebuilt our entire online presence — a fast website on Azure, real-time tracking, quote tools, branding and SEO. We went from nowhere on Google to the first page across the US, UK, Canada and Australia, and from no online leads to over 100 enquiries a month — our business has roughly tripled since launch. They're responsive, technical, and they understand what a 24/7 courier business actually needs.”
“Acqurio Tech delivered a corporate website that finally matches our scale — every service vertical, every state we work in, our full project portfolio and an investor centre, all engineered for search. It's fast, genuinely premium, and it's helping us get found for the infrastructure work we do. A senior, dependable team.”
“Acqurio Tech took our whole IT modernisation off our plate. They moved 500+ GB of mail and data to Microsoft 365 without a minute of downtime, hardened it with MFA and endpoint protection, and rolled out firewalls, VPN and biometric access across our offices and construction sites. They're responsive, they genuinely know enterprise IT, and they've made our environment far more secure and reliable.”
“Acqurio Tech has been our complete digital team — they built our Shopify store, then rebuilt it headless so it's as fast and premium as our products, with a custom AI try-on and shade finder our customers love. They also run our SEO, social and ads. One senior team that genuinely gets our brand.”
“For the first time we run our whole FMCG operation — sales, purchase, manufacturing, inventory, HR and accounts — from one platform. Our 68-person field team lives in the mobile app, and I can see every rep, every beat and every order in real time on the dashboard. Acqurio Tech built exactly what we needed, on web, iOS and Android.”
Frequently asked questions
Everything you need to know about our support & maintenance services. Still have a question?
Talk to an expertWhat does software support and maintenance include?
Bug and incident fixes, dependency and framework updates, security patching, performance tuning, small enhancements, and uptime monitoring — all under clear SLAs.
Can you maintain software your team didn't build?
Yes — we start by understanding and documenting the existing codebase, stabilise it, then maintain and improve it.
How fast do you respond to issues?
Under agreed SLAs, in your time zone — critical incidents are prioritised with dependable turnaround.
Do you handle security updates?
Yes — proactive security patching, dependency updates and vulnerability fixes are core to the service.
Is this a monthly plan or pay-as-you-go?
Usually a monthly retainer scaled to your application, with flexibility for ad-hoc work — whatever fits your needs.
Can you add new features too?
Yes — alongside maintenance we ship small enhancements, and can scope larger features as a separate project.
Support & Maintenance — pricing & engagement
Hire a dedicated team or get a fixed quote for your support & maintenance project — senior engineers from $20/hr, no lock-in and 100% IP ownership.
Dedicated developer
A senior developer, fully dedicated to your team — billed hourly or monthly.
- Senior-only, you interview & pick
- Works in your timezone & tools
- Hourly or monthly, no lock-in
- 100% code & IP ownership
Dedicated team
A managed team — developers, QA and a PM — built around your roadmap and scaled as you grow.
- Developers + QA + project manager
- Scale up or down monthly
- Weekly demos & transparent reporting
- Best value for ongoing products
Fixed-scope project
Scope, timeline and price agreed upfront for complete budget certainty.
- Written estimate before you commit
- Milestone-based billing
- Working prototype in 2–7 days
- Ideal for well-defined work
Rates are indicative and vary by seniority, stack and scope. See full pricing →
Have a support & maintenance project in mind?
Tell us what you need and a senior engineer will reply within 24 hours, in your time zone — no obligation.
Start your support & maintenance project
Tell us what you need — a senior engineer, not a sales rep, will reply within 24 hours, in your time zone.
- Free discovery call, no obligation
- NDA & full IP ownership
- Working prototype in 2–7 days
Request a free quote
Just name & email required — the rest is optional.